Shipping & Delivery

1. WHERE ALL DO WE SHIP?

    We offer free shipping above Rs.999 to most locations in India on most of our products. In case a special order does not qualify for free shipping in India, it is on the product description page. The shipping rates applicable would be indicated at the time of checkout.

    Please note: We ship furniture to Mumbai, Goa, Pune, Baroda, Ahmedabad, Bangalore, Chennai, Delhi, Gurgaon, Haryana, Noida, Chandigarh, Kolkata.

    For shipping to other cities please mail us at askft@freedomtreedesign.com

    2. DELIVERY TIME 

      Our endeavour is to make the products reach you within 4-10 working days from receipt of order and payment depending on the address for delivery.

      Larger furniture items may take up to 2-4 weeks to deliver. Please get in touch with us for most accurate delivery timelines. For furniture deliveries we will try our best to deliver on a mutually convenient day.  After you have made your order, our courier will contact you directly with available time slots – so there’s no staying in all day wondering when we’re going to arrive.

      3. DELIVERY OF PRODUCTS

      We ship through leading courier services, and you can track your order online after it is shipped. Goods need to be signed for, upon delivery. For damaged or incorrect delivery see refund section.

      4. ORDER TRACKING

      Once the order has been placed, FT will send an order confirmation email that will include tracking information. You will be contacted, at the next stage with further information.

      5. MORE QUESTIONS? LOOKING FOR UPDATES?

        Questions about the Shipping & delivery should be sent to us at askft@freedomtreedesign.com