Shipping & Delivery

  1. WHERE ALL DO WE SHIP?

We offer free shipping above Rs.3000 within India on most of our products. In case a special order does not qualify for free shipping in India, it is mentioned under the delivery tab for that particular product. The shipping rates applicable would be indicated at the time of checkout.

Please note: Currently, furniture shipping & delivery is done only in Mumbai & Goa. 

  1. DELIVERY TIME 

Our endeavour is to make the products reach you within 4-10 working days from receipt of order and payment depending on the address for delivery.

       DOES FURNITURE TAKE LONGER TIME TO BE DELIVERED?

Furniture orders often take longer to arrive due to the logistics of shipping larger pieces. We will always try to deliver your order as soon as possible. For furniture deliveries we will try our best to deliver on a mutually convenient day.  After you have made your order, our courier will contact you directly with available time slots – so there’s no staying in all day wondering when we’re going to arrive.

  1. DELIVERY OF PRODUCTS

We ship through leading courier services, and you can track your order online after it is shipped. Goods need to be signed for, upon delivery. For damaged or incorrect delivery see refund section.

  1. SHIPPING & HANDLING RATES 

Freedom Tree is happy to ship for Free above Rs.3000!

Currently furniture shipping & delivery will be done in only Mumbai & Goa.

However, shipping and handling rates may vary on special orders, where other considerations apply. For this information, get in touch with us.

  1. Special item delivery is by appointment. The carrier will contact you a few days prior to arrival and arrange a 2 - 4 hour window to deliver the items.
  2. Most items which are door delivered, requiring minimal installations.
  3. Furniture products requiring detailed assembly will be managed by Freedom Tree.

Please note: Our products are inclusive of taxes.

  1. ORDER TRACKING

Once the order has been placed, FT will send an order confirmation email that will include tracking information. You will be contacted, at the next stage with further information.

  1. CONTACT INFORMATION

Questions about the Shipping & delivery should be sent to us at askft@freedomtreedesign.com